Delivery
In which countries can I shop online?
As of now, you can shop at Bertoni.com from the following countries:
Denmark
Belgium
Finland
Netherlands
Ireland
Italy
Luxembourg
Poland
Slovakia
United Kingdom
Sweden
Czech Republic
Germany
Austria
What does it cost to have my order shipped?
This varies depending on the country.
For all countries, if you shop for more than 70 EUR, you have earned a free freight.
We charge 5 euro in shipping cost to the following countries:
Belgium
Germany
Netherlands
Sweden
Austria
We charge 10 euro in shipping cost to the following countries:
Finland
Ireland
Italy
Luxembourg
Poland
Spain*
United Kingdom
* Please note, we do not offer free delivery to Spain
We charge 15 euro in shipping cost to the following countries:
Czech Republic
When will I receive my order?
The delivery time for orders placed Monday to Friday is 2-5 working days. Order placed on weekends and holidays will be handled the following work day. The delivery time can be longer during campaigns and sales. We will let you know by email once your order has left our warehouse and is on its way to you.
What are the delivery types?
Bertoni.com delivers your parcel with GLS to your own address, or to a GLS package store.
What do I do if you sent me a wrong item?
If we by accident sent you the wrong products or size, please contact customer service, who will send you a return label, paying for your return costs.